Our Policy

Copyright And Trademark Notice


Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Shivam Arts, Copyright © 2009-2010, ALL RIGHTS RESERVED. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Our Shipping


Shipping charges will be applicable as per courier company charges on actual. we prefer both air / surface shipping

Shipping Time


We make every attempt to ship orders placed by 6:00PM of the same day (as per stocks availability). Orders are not processed or shipped on Sunday and gazetted holidays as per Indian Calendar. After your Payment Confirmation, you will receive a confirmation mail regarding your Payment from our sales team & After your order ships; you will receive an email confirmation with your tracking number by which you can track you parcel/ packet.

Privacy


We at Shivam Arts are committed to protecting the privacy of our customers. We keep your personal information private and secure. We ensure that customer information collected on Shivam Arts is to be used for informational purposes only. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. If there is a problem with an order, we use this information to contact the customer. Personal and order information will not be shared, rented or sold to anyone.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Shivam Arts site. If you choose not to receive these email announcements, please reply the same mail with the word "unsubscribe" in the subject line. Please allow 1 week for your request to be processed.

Taxes


GST will be Applicable

How Can I Order for Goods?


You can order by browsing http://www.shivamarts.in & mail your requirement on shivamarts@hotmail.com & mark Cc on sales@shivamarts.in or purchase directly via www.shivamarts.in

What Would Be the Cost for Samples?


We do not provide any free samples; if you need to verify the sample you can ask & check the same via mail or you need to pay for the same for its Physical view. Once we'll receive the payment for the same, we'll dispatch the sample on the same day.

What Would Be the Delivery Time?


Once you finalize the items & its quantity, we'll update you via Phone call or via email. We'll try our best to give your delivery within 7 days (depends upon quantity of ready stock & Courier Company Policy).

Payment


We Accept all types of credit/ Debit cards, following are the options available :

Bank Transfer (TT)

Paypal

western union